UberEats Launches Contactless Order Application for Restaurant Dine-ins

UberEats has launched a new feature that allows for contactless orders. The feature, called “UberEats Contactless Order,” would allow customers to dine at restaurants in a safer manner as businesses continue to navigate the coronavirus (COVID-19) situation.  

UberEats Contactless Order would allow customers to pay for their food and drinks using the application. In turn, this would reduce the amount of unnecessary contact between customers and employees. Items such as credit cards, bills, and pens, for example, will not be required exchanges between the different parties. 

The application would be easy to use as well. Customers would simply need to scan a QR code at the restaurant if they are eating there. Afterwards, their order would be brought to their table. 

If a customer is ordering takeout, then they can also participate in contactless payments. Customers can drop by the restaurant they ordered from and pick up their food. 

“We all have a role to play in keeping each other safe and healthy, and our Contactless Order Feature for both pick-up and dine-in provides another tool for customers and restaurant staff to do just that,” Daniel Danker, the head of product at Uber Eats, said.

The food pickup option will be available to users on September 18. Meanwhile, the dine-in feature will begin with eight markets and roll out on a nationwide scale. Such markets include the cities of Atlanta, Boston, Chicago, Indianapolis, Philadelphia, New York City, Vermont, and Washington, D.C.

The UberEats Contactless Order application arrives as more cities continue to reopen businesses despite the rise of COVID-19 cases. 

The application is not the only feature that helps promote better health and safety, however. Since May, Uber has required its drivers and their passengers to wear face masks. Technology that scans selfies has also been implemented in order to detect whether or not individuals are complying with the rules and policies. 


As Uber and UberEats continue to improve its services amid COVID-19, Merchant Broker is also here to provide support to businesses worldwide. The Merchant Broker team is dedicated to help business owners take advantage of new technology while maintaining high profitability, better health, and improved safety.

For more information and to receive the best rates in terms of payment processors, contact Merchant Broker at either info@merchantbroker.com or 1-888-668-0733.

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