Merchant Broker is an innovative company addressing a long time need of payments for financial institutions. We’re returning control of payments processing—and the care of your valuable commercial customers—back to you. We reduce the risk and cost of banks, credit unions, and other financial institutions, while increasing the value you can offer your customers.

Why should financial institutions switch from their current payment processor?

Every day, the retailers, business owners and service providers on your client roster post immense numbers of credit and debit transactions and conduct huge volumes of e-commerce. That’s a significant revenue stream waiting to be tapped. Merchant Broker hands control of merchant services back to your financial institution, allowing you to maximize this lucrative opportunity and better manage the customer experience for your commercial clients.

Payments served up your way

Merchant Broker offers you a way to deliver essential services to your valuable commercial customers, on your terms. With Merchant Broker it is easier to provide real-time payments, commercial card payments, card issuing, and industry leading white label programs with no risk, or cost to your financial institution.

Merchant Broker provides tools for financial Institutions to drive value from making and accepting payments

Updated technology and payment tools

Securely manage customer data and access resources and reports, removing layers of costs.

Interchange optimization

At Merchant Broker, we ensure that you enjoy the best available rates on your transactions.

Concierge Level Support

At Merchant Broker, we’re committed to helping you manage and expand your business, so we’ll be here every step of the way. Direct, live phone access to our highly experienced experts is just one of the ways we can help increase your operational effectiveness and lower costs. We want you to be able to focus on running your business, while we work to meet your unique requirements and help your financial services institution grow.

Card brand compliance

Merchant Broker adheres to the guidelines set forth by the card brands and is listed as a compliant service provider by both Visa and Mastercard’s security program.

Update expired cards

Help prevent payment declines by opting to use Account Updater to keep cardholder data fresh—meaning less time manually updating card information.

Customized reporting

Our easily downloadable business intelligence reporting provides sales to cash reconciliation reporting making monitoring your performance a breeze.  

What does it look like to work with us?

Our mission is to achieve more for financial institutions through payments by delivering an outstanding customer experience.

DISCOVERY

• Needs Analysis
• Map transactional environment
• Assess pain points
• Set a goal

SOLUTION

• Future ecosystem
• Set new pricing
• Streamline efficiencies
• Align with new (or refresh current) processor

EXECUTE

• Implementation and Roll Out

CUSTOMER SERVICE

• Platinum Status, our 37 point inspection route to Excellent Customer Service

Our developer-friendly payment gateway will get your financial institution up-and-running fast with omni-channel payment processing capabilities so you can accept credit cards and other leading payment methods, both in-person and online.